Applicant Success Coordinator
Reports to: Program Manager
Location: 625 University Ave W, St. Paul, Minnesota
Job Type: Part time, exempt
30 hours a week, 6-month contract
$25/hour – Hybrid
The Neighborhood Development Center (NDC) is a non-profit, community development financial institution providing integrated business services to low-income community entrepreneurs to start and grow businesses in their own neighborhood. These businesses then enrich the economic and social fabric of the community. More information at www.ndc-mn.org.
In 2023, NDC was humbled to be named the administrator of the Minnesota PROMISE Act Grants Program for the Twin Cities. The PROMISE Act Grants Program will deliver grants to businesses in North Minneapolis, South Minneapolis, and St. Paul that have been adversely affected by structural racial discrimination, civil unrest, and lack of access to capital. More information at mnpromiseact.org
Job Summary
This role is ideal for someone who thrives in a dynamic environment, enjoys wearing many hats and is passionate about supporting underserved entrepreneurs through many facets of the grant application cycle.
Ideal candidates will be mission driven, detail-oriented, and have great analytical and communication skills. Previous program development, grant management and community connections required. Ability to lead in ambiguity, strong cultural fluency, and possess a sense of urgency. Connections to the Twin Cities communities are highly valued.
This position requires the contractor to be available for specific and regular windows of time each week. Must be available for the following team meetings:
- Tuesdays 12:30-2:00 p.m. (in person, at NDC)
We are offering multiple rounds of the grant application process. The day-to-day activities of this role will vary, based on the stage of the grant cycle we are in. Key responsibilities may include:
- Evaluate grant applications and verify supporting eligibility documentation
- Collaborate closely with internal team and community partners throughout the application process
- Notify applicants of necessary revisions
- Manage and update grantee files to ensure accurate record-keeping
- Respond to applicant inquiries via email and phone, offering clear and helpful guidance
- Provide support to applicants, addressing both general and application-specific needs
- Assist with organizing and facilitating outreach events
Requirements
- Basic accounting and data management skills
- Proficient in Microsoft Office Suite (Excel, Outlook, Word, etc.)
- Technically adept with the ability to quickly learn and adapt to new platforms
- Ability to work quickly and accurately without compromising accuracy
- Experience or strong interest in working with diverse communities; bilingual skills are a plus
- Outstanding communication skills, both written and verbal
- Excellent customer service skills
Helpful Qualifications and Background
- Familiar with WizeHive or other grant management platforms.
- Experience with entrepreneurs and small business owners
- Previous experience with government contracts
To apply for this position, please email your resume to [email protected].